Customer Service

TELCOR’s customer service is unmatched. TELCOR’s point of care customers have unlimited access to the customer service staff. Every hour of every day of the year, technical support is available to our customers.

TELCOR Customer Service

TELCOR's customer service team provides 24-hour support to our point of care customers every day of the year.

Our customer support specialists can answer questions, provide configuration assistance, troubleshoot and offer general product support. TELCOR also offers disaster recovery hardware updates assistance and migration assistance.

 

Contact Customer Service

Phone: 866-489-1207

Email: POCTsupport@telcor.com

Customer Service Hours: 24 hours a day, 7 days a week, 365 days a year

Business Hours: 7 a.m.-7 p.m. Central Time. Calls received during holidays and outside of normal business hours will be initially directed to an answering service. An on-call TELCOR customer service representative will then contact you as soon as possible.

Your feedback is important to us. Using the form below, please share your experience of working with TELCOR’s implementation and service teams. We take your comments seriously and want to continue providing exceptional, personal support.

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