TELCOR’s customer service is truly unmatched. TELCOR’s lab billing customers have unlimited access to the customer service staff.
Our customers have unlimited access to technical support. TELCOR service analysts even provide an annual on-site visit to help optimize your use of the software.
Service is available during business hours for questions, configuration assistance, troubleshooting and product information. TELCOR service analysts also provide an annual on-site visit to help you optimize your use of the application.
Additionally, TELCOR holds monthly enhancement reviews available to all customers and hosts an annual User Group meeting for additional training, review of product plans and user discussions to exchange ideas.
Contact Customer Service
Phone: 866-489-1207
E-mail: OIS.Service@telcor.com
Hours: 7 a.m. – 7 p.m. Central Time, Monday-Friday, except holidays
After Hours: An answering service will take your call, and a TELCOR service analyst will respond to you during the next available business hours. Note: Version updates on production systems are performed after hours to ensure customer downtime is limited.
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