Technology
When developing health care informatics solutions, it is very important that the technology being used is not only stable and sustainable, but also up-to-date and flexible. In the ever-changing landscape of health care technology, the development tools that will be most successful and provide the strongest return on investment are those that allow for future growth and enhancements.
All of TELCOR’s applications have been built with current Good Manufacturing Practices (cGMP), and we are the leader in providing solutions that are ahead of the rest. Our products are built to grow as the industry’s needs change, and we embrace these advancements as part of our responsibility to our customers to best meet their customers’ needs. TELCOR has achieved the prestigious Microsoft Partner status since 1999, allowing us to maintain a close working relationship with Microsoft. The knowledge, resources and expertise gained from this partnership are passed on to our customers through the development of high-quality technology solutions.
> Learn more about TELCOR’s Microsoft Partner status.
Data Centers
We have incorporated two full-service data centers into our infrastructure, which allows us to provide our products and services to our customers using a Software as a Service (SaaS) deployment structure, in addition to the traditional on-site software deployment.
> Learn more about TELCOR’s data centers.
Disaster Recovery
We maintain a redundant system infrastructure at an off-site location as part of our disaster recovery plan. Data is replicated to the off-site location, so TELCOR can continue to provide service and customers can continue business operations without interruption or data loss if a disaster should strike the TELCOR office. Our disaster recovery program includes a fully replicated environment for data, servers, internet and power, automated switchover and automated intrusion protection.
Compliance
One of TELCOR’s priorities is to provide its customers with technology solutions that meet the customer’s security and compliance needs. TELCOR has a compliance officer and internal committee who are responsible for developing and enforcing policies regarding building security, annual employee training and meeting compliance standards. TELCOR is committed to following extensive corporate security practices, as well as remaining compliant with all applicable rules and regulations related to health care and billing, including HIPAA, the HITECH Act, ICD-10 and PCI SCC.