Administrative Specialist
Full time
Become part of what makes TELCOR the leader in the health care software industry. TELCOR is looking for an individual who is energetic, focused, motivated, upbeat and has a great sense of humor to become part of our team. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued and encouraged to grow. The primary responsibilities of this position are to execute and streamline operations and adhere to the corporate directives, “maximize quality, efficiency and value” and “pursue innovation and excellence and to exceed the expectations and needs of all of our customers.” As a member of the Accounting Department, you will share the responsibility to facilitate these goals.
Position Overview
The Administrative Specialist is responsible for providing detailed, organized, quality high-level administrative support while upholding and perpetuating strict confidentiality for all company and customer information. Responsibilities include managing information requests, performing clerical functions, such as preparing correspondence, receiving information by telephone, e-mail, facsimile and other means, filing and tracking of multiple types of documents, and performing accounts receivable and accounts payable tasks.
Duties may include, but are not limited to, quality management of accounts receivable, including service to customers, company sales activities, collections, accounts payable and requisition processes, and communicating with customers and coworkers to provide information and assistance, as well as other tasks and responsibilities to further assist the department, coworkers, customer and supplier relationships, and operational management.
For a comprehensive and detailed job description, please contact TELCOR Human Resources.
Requirements
- Associate degree (bachelor’s degree preferred) and at least 2 years of previous work-related experience
- Knowledge and experience in accounting, finance, general business operations or other related areas
- Detail oriented
- Pleasant demeanor, good-natured, cooperative attitude
- Intermediate-level computer skills; proficiency with Microsoft Office® programs and Web literate
- Proficiency in all aspects of business writing
- Ability to communicate effectively and work independently
- Fluent in written and spoken English (North America) language
Desired Skills and Experience
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Strong problem resolution skills
- Experience with operating multi-line or business model telephones, screening and forwarding telephone calls, providing business-related information, taking messages
- Ability to prioritize, organize and accomplish work within company and department timelines while adhering to strict quality parameters
- Ability to work independently and within guidelines, and ability to develop specific goals and plans and execute those plans competently and with a high level of professionalism
- Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, designing forms and other office procedures and terminology
TELCOR Benefits and Compensation
- Open and casual work environment
- Competitive salary
- Group insurance:
- Dental
- Medical
- Life
- Disability
- Identity theft
- 401(k) profit-sharing plan
- 100% vested at one full month of employment
- 401(k) employer matching
- Cafeteria plan
- H.S.A. and H.S.A. company contributions
- 10 days paid vacation with increased vacation accrual after 2 years of employment
- 7 personal days
- Paid holidays
- Continuing education reimbursement
- Professional certification reimbursement
TELCOR is an Equal Opportunity Employer.